Privacy Policy

Who we are

Aspire Wellbeing is a well established name in care provision and associated services. We operate in different sectors which includes care, pharmacy and property. Aspire is committed to protecting and respecting people’s privacy. This applies to everyone, whether they are an employee, customer or a visitor of the website. 

To find out more, please visit our website address:

Aims of this notice 

We are required by law to tell you about your rights and our obligations regarding collecting and processing of your personal information. We have a range of policies and procedures to ensure that any personal information you supply is with your consent, will be held securely, and will be treated confidentially in line with the applicable regulations. 

What personal data we collect and why we collect it


When visitors leave comments on our website, we collect the data shown in the comments form, the IP address, and browser user agent string to help spam detection. An anonymised string created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar Privacy Policy is available here. Once your comment has been approved, your profile picture will be visible to the public alongside your comment. 


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We use information collected from our website enquiries to:

  • Provide information relating to the service and to assist with the enquiry 
  • Fulfil any requests related to the enquiry 
  • Respond and process any job applications 
  • Provide users with any further information about a service that may be of interest if that is the marketing preference they have set.


If you leave a comment on our site, you may opt in to saving your name, email address and website in cookies. These are for your convenience so your details are saved and you will not have to fill out your details again. These cookies will last for one year. 

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. 

We will also set up several cookies to save your login information and your screen display choices. These login cookies will last for two days and screen option cookies last for a year. If you select ‘Remember Me’, your login details will be saved for two weeks. When you log out of your account, the login cookies will be removed. 

If you edit or publish an article, an additional cookie will be saved in your browser which will expire after 1 day. This cookie includes no personal data and simply indicates the post ID of the article you have just edited.  .

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites will behave in the same way it would on their own website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the content if you have an account and are logged in. 


We use IP addresses to improve and optimize our website. We do this by generating analytics to discover how users browse and interact with the website. 

Who we share your data with

We only share personal information regarding customers and service users on a “need to know” basis and ensure strict protocols are being observed. Most of this information is shared with professionals involved in care and treatment. 
The exceptions to this general rule are when we are required by law to provide information to any third parties e.g. to help with a criminal investigation. When we notify local authorities or Care Quality Commission of an incident, we ensure that all information is treated in confidence. 

How long we retain your data

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for. 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For any users that register on our website, we will store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit this information. 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You can request an exported file of the personal data you have provided to use if you have an account or have left comments on this website. This includes 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Our Registered Office 

Our Registered Office is at:

Waterloo House, Thornton Street, Newcastle upon Tyne, NE1 4AP 

Usage of this website 

By using this website, you agree to be bound by these conditions of use which are governed by and will be interpreted in accordance with English courts. We reserve the right, at any time and without notice, to revise these conditions of use. Any changes will be posted on this website and your continued use of the website will signify your agreement to these revisions. By using the website you agree to the use of any personal data that Aspire Wellbeing may hold in accordance with the privacy statement.

The content of this website is for general information only and does not constitute advice or opinion. Whilst we take care to ensure that the information we give is accurate, we do not in any way warrant or guarantee its accuracy or completeness. Your use of the content, for whatever purpose, is at your sole risk. You must seek specific advice in relation to your own needs. You may not, without prior written consent from us, create a link to this website from any other website.